Summary

With over four years of experience in Social Media, Web Content, Sales Assistance, Telemarketing, and Business Development, I bring a well-rounded skill set to any team. I’m known for being adaptable, working well under pressure, and communicating eff ectively. I’m excited to contribute to company growth while continuing to learn and take on new challenges.

Skills

Customer Relationship Management (CRM)

  • Office Administration & Communication

  • Website Management

  • Social Media Management

  • Photography & Graphic Design

  • Brand Management

  • E-commerce & Shopify Experience

  • Business Development and Marketing

  • Event Planning & Coordination

  • Proficient with Microsoft Word, Excel and PowerPoint

  • Experience with Photoshop, Illustrator, and other editing softwares.

  • Fast Learner

  • SCARS Certified

Experience

Bermuda Yellow Pages & Yabsta
City Of Hamilton
Sales Assistant/ Receptionist
07/2019 - 03/2022

  • Handle customer interactions, including phone assistance and payments.
  • Manage documents, data entry, reporting, and general offi ce administration.
  • Build professional relationships while resolving customer feedback and complaints.

Bermuda Yellow Pages & Yabsta
City Of Hamilton
Website Content Manager
07/2019 - 2025

  • Capture and edit high-quality photos for content, while creating and updating listings, events, and Bizcasts for Bermudayp.com.
  • Maintain and regularly update website content for accuracy and relevance.
  • Develop and implement content strategies that align with the businesses objectives and target audience needs.

Simply Charming
Business Development Associate
07/2021 - 2025

  • Manage social media presence, create visual content, capture/edit photos, and oversee local events.
  • Handle inventory, supply chain, customer relationships (CRM), and product development.
  • Oversee Shopify website, and manage individual and wholesale sales.

Bermuda Yellow Pages & Yabsta
City Of Hamilton
Social Media Coordinator
07/2019 - 2025

  • Develop and manage content calendars, monitor and manage social media platforms (Facebook, Twitter, Instagram), and engage with clients.
  • Draft, edit, and produce high-quality posts, while creating compelling visual content using Photoshop, Illustrator, and other editing tools.
  • Manage multiple accounts, leveraging social media management platforms like Facebook Business Manager and Hootsuite.
  • Capitalize on emerging trends and work with both local and international clients.

Blurred
City Of Hamilton
Brand Owner
09/2023 - 2025

Education and Training

Hubspot - Social Media Marketing
Training
August 2024 (current)


Meta - Certifi ed Digital Marketing Associate
April 2025 (current)


Meta - Creative Strategy Professional
June 2025 (current)


Bermuda College | Paget
Some College
2021 - 2022
- Associate of Arts / Nursing

CedarBridge Academy | Devonshire
High School Diploma
June 2018
- Honor Roll November- 2014, 2015, 2016, 2017, 2018
- Student Government Member 2014 - 2016
- Certificate of high honors 2017
- Student Mentor 2017 - 2018
- Principal citation for outstanding work ethic.

Volunteer Work

Lorane Rest Home - 2014 - 2017
Bermuda Hospitals Board - 2015 - 2016
Bermuda Red Cross - 2019 - 2021